Arcadia Infrared Basking Spot

Delivery Information

• Once your order is placed you will receive and email confirmation followed by tracking information. If for any reason your order encounters a delay, we will contact you via telephone or email to discuss.
• When your order is shipped, you will be notified via Email. Please be aware that all pallet deliveries will be a curbside drop. If the items you have ordered are large or heavy, we would advise that you have someone on hand to help you into the house with your goods.
• All deliveries (excluding pallets and livestock deliveries) over £100.00 will be shipped free of charge.
• All deliveries will be shipped with DPD or Royal Mail depending on your choice at checkout.
• Please note that all services rely on third-party couriers to deliver on time and in good order. While we do our best to ensure your items arrive on time, we cannot be held responsible for delays or damages caused by the delivery company.